% cat support.txt

Support

Help for masn.studio and everything it ships.

Something not working, a question, or an idea? This is the place. masn.studio is a solo studio, so your note goes straight to me — no ticket queue, no bots.

reach out

The fastest way to get help is email. Tell me what you were doing and what went wrong, and I'll take it from there.

reach out → masonchen204@gmail.com

what helps

To sort things out faster, it helps to include:

• which app or page you were using
• your device and OS version
• what you expected, and what happened instead
• a screenshot or screen recording, if you have one

response time

I read every message and usually reply within a couple of days. Bug reports and feature ideas are always welcome — a lot of what these apps do started as someone's email.

masn.studio · coast · tactile · pathstitch